Two women engage in a heated discussion, using expressive hand gestures — one pointing firmly while the other gestures near her chest, reflecting workplace conflict.

CPD Conflict Resolution in the Workplace

£42.75 GBP

The Confederation of British Industry estimates that workplace conflict costs around £33 billion each year, with leaders spending up to 20% of their time resolving disputes.

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Categories: CPD Courses

✅ Online-Based ✅ Fully Accredited ✅ Recognised Internationally 

Course Highlights

Full Course Description

The online Conflict Resolution in the Workplace course begins by defining workplace conflict and exploring its common causes along with the effects it can have on employees.

It then looks at the stages of conflict escalation, with detailed modules presenting resolution techniques that can be applied effectively at any stage.

While addressing the negative impacts of conflict, the course also shows how skilled conflict management can lead to positive outcomes, such as encouraging idea-sharing, building trust to support compromise, and creating a workplace culture that values diverse perspectives rather than discouraging them.

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92%

of learners say the flexibility of online study helped them balance work and learning.

87%

completed their course within 3 months and reported increased confidence in their role.

78%

of students secured interviews or promotions after certification.

95%

of learners would recommend our courses to friends or colleagues.