Hands arrange wooden blocks with red medical symbols into the shape of a cross on a light blue surface, symbolising healthcare and support services.

Level 2 Customer Service for Health and Social Care

£336.37 GBP

In health and social care, maintaining strong customer service skills is essential. It helps learners communicate effectively and build positive relationships with patients, residents, and families in their care.

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Categories: Level 2 Courses

✅ Online-Based ✅ Fully Accredited ✅ Recognised Internationally 

Course Highlights

Full Course Description

This qualification is aimed at individuals who regularly interact with patients and families in care settings, providing the skills needed to deliver excellent customer service. It goes beyond patient interaction by covering effective communication methods and appropriate behaviours when supporting families and loved ones, ensuring a professional and compassionate approach.

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The Smarter Way to Study

Flexible Learning Schedule

Learn at your own pace with 24/7 access to all course materials. Whether you're balancing work, family, or other commitments, our platform fits your lifestyle.

Personalised Learning Experience

Our tutors tailor feedback and guidance to suit your individual progress. You’re not just another learner — we focus on helping you succeed with confidence.

Recognised Certifications

Earn qualifications that employers value. Our certifications are trusted across industries and help you stand out in competitive job markets.

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92%

of learners say the flexibility of online study helped them balance work and learning.

87%

completed their course within 3 months and reported increased confidence in their role.

78%

of students secured interviews or promotions after certification.

95%

of learners would recommend our courses to friends or colleagues.