Five wooden blocks featuring blue healthcare icons, including a heart, pill, syringe, and droplet, are neatly stacked on a light surface, symbolising medical care.

Level 2 Customer Service in Care

£336.37 GBP

When working in care, providing excellent customer service is essential. It helps learners communicate clearly and build positive relationships with patients, families, and residents.

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Categories: Level 2 Courses

✅ Online-Based ✅ Fully Accredited ✅ Recognised Internationally 

Course Highlights

Full Course Description

The Customer Service in Healthcare course is designed to help you build positive working relationships with patients, residents, their families, and potential customers. It focuses on developing effective communication skills and understanding how to meet the needs of patients within a customer service context, ensuring a supportive and professional approach.

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The Smarter Way to Study

Flexible Learning Schedule

Learn at your own pace with 24/7 access to all course materials. Whether you're balancing work, family, or other commitments, our platform fits your lifestyle.

Personalised Learning Experience

Our tutors tailor feedback and guidance to suit your individual progress. You’re not just another learner — we focus on helping you succeed with confidence.

Recognised Certifications

Earn qualifications that employers value. Our certifications are trusted across industries and help you stand out in competitive job markets.

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92%

of learners say the flexibility of online study helped them balance work and learning.

87%

completed their course within 3 months and reported increased confidence in their role.

78%

of students secured interviews or promotions after certification.

95%

of learners would recommend our courses to friends or colleagues.