Level 3 Diploma for Team Leaders and Supervisors

This in-depth Leadership and Management course is designed for both emerging leaders and experienced managers who want to boost their confidence, enhance performance, and build a versatile skill set across core areas of business.

The course begins by laying the groundwork for understanding how to lead and manage people effectively. You’ll explore the key differences between leadership and management, how to motivate teams, set direction, and encourage development within your team. From there, the focus shifts to operational and project management, giving you the practical tools to plan, monitor, and deliver outcomes with efficiency.

Since communication is central to effective leadership, you'll learn how to build strong working relationships, adapt your communication style, deliver constructive feedback, and handle challenging conversations professionally. You'll also develop greater self-awareness and self-management, helping you recognise your strengths, manage time, build resilience, and identify areas for personal growth.

The course also explores decision-making techniques, teaching you how to analyse information, assess risks, and make confident, informed choices. You'll gain a basic understanding of financial principles such as budgeting and interpreting financial data—essential for understanding business performance and accountability.

Professional conduct is a key theme throughout. You’ll learn what it means to lead with integrity, act ethically, and model the behaviours expected in a modern workplace.

By the end of the course, you’ll have a clear understanding of what it takes to be an effective leader and manager. You'll leave with practical skills and strategies you can use immediately—whether you're managing people, overseeing projects, handling resources, or simply looking to increase your impact at work.