The goal of the disciplinary process is to provide a framework that helps managers work with employees to maintain acceptable conduct and encourage improvement when needed.

Many assume sharps injuries only impact healthcare and care staff, but workers in other fields, such as waste management, can also come into contact with used sharps.

The Confederation of British Industry estimates that workplace conflict costs around £33 billion each year, with leaders spending up to 20% of their time resolving disputes.

The Safe Handling of Medicines online course begins by explaining key terminology related to the safe and proper management of medicines.

Delegation is a vital skill for future managers. Strong leaders avoid doing everything themselves, assign tasks to the right people, give clear direction, and trust their team to deliver.

The term "work at height" applies to many situations, from using platforms, ladders, scaffolds, or stages to riskier settings like working near deep trenches.

Strong sales skills are vital for success across nearly all areas of business. At its core, selling is about clearly presenting the benefits of one choice over another.

Emergency First Aid refers to the immediate help given after an incident. In everyday life, this can be as simple as bandaging a small cut or minor injury.

Around one in four people in the UK will face a mental health problem at some point. Most cases are mild, temporary, and can be treated with therapy or medication.

The Managing Occupational Health online course examines workplace health models, including key principles from the World Health Organisation’s framework.

Learning disabilities are lifelong conditions that affect how a person understands, remembers, learns, and communicates. They stem from neurological differences in the brain.

The online course Working Within the Private Security Industry offers an introduction to the sector, outlining its key services and the roles it provides.